BigL
Posts : 37 Reputation : 0 Join date : 2010-03-10 Age : 32 Location : Calgary
What I Prefer Kyrpto in one word?: K-R-Y-P-----T-----------------------O Where do you live?: Calgary Horde or Alliance?: HORDE!
| Subject: funny blizz shit Wed Mar 17, 2010 1:39 pm | |
| Greetings, After a thorough review of World of Warcraft account WOW2 we have determined that the registered user does not appear to have been in control of the account at the time of the charge that was contested by the financial institution; as a result we will waive the chargeback(s) that you were previously notified of. The fees in the amount of $14.99 have been addressed, and you will not be required to provide a money order for those funds. **Please note that this waiver is a onetime exception. Further chargebacks may result in account action up to and including account closure.** Due to the fact that this situation appears to have been the result of a compromised account, we would like to provide you with some information that may prevent incidents such as these from happening in the future, as well as information on how to handle any issues that may be ongoing. COMPUTER AND ACCOUNT SECURITY:Before you log into your account again, you will want to review the following page, which has details regarding Trojans and viruses, as well as programs to remove them: (http://us.blizzard.com/support/article/20569). If you are changing your password, please also remember to use a brand new password and not one you previously used. After you perform the steps in this article, you may also want to consider refreshing your IP address by following the instruction listed here (http://us.blizzard.com/support/article/21226) under Step 2 "IP Release/Renew, Flush DNS". We also highly suggest that you review the account security guide at (http://us.blizzard.com/support/article/20572) for information on how to maintain complete account security. UNAUTHORIZED CHARACTER TRANSFERS, CHARACTER NAME CHANGES, or CHARACTER RE-CUSTOMIZATIONS:If your account was accessed and any form of Character Transfer was done without your approval, please visit (http://us.blizzard.com/support/article/21529) for more information on having this investigated. If a Character Name Change was made without your approval, please visit: (http://us.blizzard.com/support/charnamechangewebform-us.xml) to report the change. If a Character Re-Customization was made without your approval, please visit: http://us.blizzard.com/support/article.xml?tag=customizationform to report the change. CHARACTER MISSING OR MISSING ITEMS:If you login to the game and find your characters are missing items or have been deleted, please submit a ticket to the Game Masters in game using the following procedure: 1. Log into the game with the affected character, if possible. If for any reason you cannot log in with that character, try logging in with another character or creating a new character (preferably on the same realm).2. Press the "Help request" button. It is the "?" icon in your toolbar.3. Click "Talk to a GM"4. Click "Open a ticket"5. Enter a description of the issue and give specific details (e.g. character name, realm, item name, etc.) as applicable.6. Press the "Submit" button. Once you have submitted the information, you will see a notification appear in the top right section of your screen that you have an open ticket. A GM will be in contact with you as soon as they are able, to help you resolve the issue. Wait times can vary depending upon the time of day and the amount of pages in the queue, but they will work to get to you as quickly as possible. Finally, our Game Master staff has constructed an excellent guide on computer security and how to prevent Trojans and viruses along with account security tips. You can review this post (http://forums.worldofwarcraft.com/thread.html?topicId=1778038509&sid=1) for any further information you may need. If you would like to add additional security to your account, please visit this link http://us.blizzard.com/support/article.xml?articleId=24660&rhtml=true to find out more information about the Blizzard Authenticator. Sincerely, ForissixAccount & Technical ServicesBlizzard Entertainmentwww.blizzard.com -----Original Message-----From: andfail7@hotmail.com brent arnasonTo: wowgm@blizzard.comSent: 3/16/2010 1:56:26 PMSubject: my account i did not make any debit or credit card paymentsi do not have a credit card becuase im to youngi dont have a debit cardi have been hacked recently so they could of made those payments not me i shouldnt be lieable to pay for something i didnt do and dont have and im not going to so will you guys please unban my account
lol shouldnt they already no its iligeal for more to have a credit card at 17? funny shit though man they piss me off sometimes | |
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